Senior Research Fellow, Acute Care Project job with MACQUARIE UNIVERSITY – SYDNEY AUSTRALIA

  • Salary Package: Senior Research Fellow (Level C), from $132,004 to $151,806 p.a., plus 17% employer’s superannuation and annual leave loading.
  • Appointment type: Full-time, fixed-term position for 2 years
  • Macquarie University (North Ryde) location

The Role

The demand for urgent hospital care is increasing in Australia and internationally, placing prolonged strain on acute care services provided by Emergency Departments (EDs). Despite some variation associated with COVID-19, overcrowding in the ED is becoming more prevalent, and has been linked with an increase in adverse events and poor patient outcomes, including increased mortality. Patients are staying longer in the ED, with fewer seen within 4 hours. Siloed efforts have not worked and a new, integrated system-level approach to ED care that incorporates evidence-based human factors principles, and a patient-focused collaborative co-design process, is needed.

Consumer experiences and outcomes from ED visits are not homogeneous: in NSW EDs, consumers who are older, have a disability, present with a mental health condition, are Aboriginal and Torres Strait Islander, or come from culturally and linguistically diverse (CALD) backgrounds, spend longer than average in the ED and have worse outcomes. In this large-scale project, we will work with these consumers and the ED clinicians who treat them to understand their needs and to co-design new models of care that reduce excess length of stay and improve the care outcomes and experience for these groups

We are seeking an exceptional Senior Research Fellow with a strong and growing track record as a researcher to lead this exciting new research project in health service design for NSW hospital Emergency Departments (ED). The 5-year project is funded by the Medical Research Future Fund, and work will be carried out onsite at Macquarie University (MQ), and across Western Sydney Local Health District. While the position will work the standard Monday to Friday business hours, on occasion there will be a need to work with consumer participants outside of normal business hours (e.g. early mornings or evenings) to coordinate or collect focus group or interview data.

About You

As a senior researcher with a highly regarded profile, you will lead the MRFF Acute Care research team and manage the Project. You will bring your excellent project management, communication, and interpersonal skills to work closely with our stakeholders, including healthcare policy makers, hospital executives, clinicians, and consumers, to ensure that Project aims are met. You will model behaviours that align with the Macquarie University vision and values and foster these in your team, students and the broader community to create an inclusive and high-performance culture.

About Us

The Australian Institute of Health Innovation (AIHI) is an internationally leading health services research facility. AIHI is located at the North Ryde Campus of Macquarie University and brings together four well-known, leading and highly successful research centres that work in the separate but related areas of complexity science, implementation science, health informatics, health outcomes, human factors and health system design, health economics, and health systems and safety. AIHI is a multidisciplinary environment and operates with a philosophy of teamwork and mutual professional support and respect. We have a strong environment for excellent scholarship, research activities and output.

The position is in the Human Factors and Resilience Research Stream, led by Associate Professor Robyn Clay-Williams located in the Centre for Healthcare Resilience and Implementation Science (CHRIS) at AIHI.

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Connect with us today.

To Apply

To be considered for this position apply online by submitting your CV and a separate cover letter (of no more than 3 pages) that demonstrates how you meet the following selection criteria:


  • A PhD in a relevant discipline
  • Exceptional ability to coordinate the research activities of a research team
  • Proven ability to work with a range of stakeholders across healthcare including policy makers, hospital executives, clinicians, and consumers
  • Demonstrated track record of contributing peer reviewed publications in high quality journals
  • Leadership skills and extensive experience in research supervision
  • Experience and interest in interdisciplinary and multi-method research
  • Experience with different quantitative research designs and data analysis for health research
  • Excellent written and verbal communication skills with an ability to prepare and publish in high impact quality journals.


  • High-level leadership experience managing large-scale projects
  • Experience working with healthcare consumers
  • Experience in writing research proposals and securing research grants
  • A demonstrated commitment to promoting and advancing the principles of equity, inclusion and diversity will be highly regarded

Please note: Applications for this position are only being accepted from Australian citizens or permanent residents or people currently residing in Australia with full working rights.

Specific Role Enquiries: Associate Professor Robyn Clay-Williams, Centre for Healthcare Resilience and Implementation Science, Australian Institute of Health Innovation at [email protected]

Recruitment Enquiries: Jasmine Xia, at [email protected]

Applications Close: Tuesday 14 June 2022 at 11:55pm AEDT

If you’re already part of the Macquarie Group (MQ University, [email protected], MQ Health, MGSM), you’ll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

14/06/2022 11:59 PM

Equity & Diversity Statement


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