Post-pandemic telehealth has proven it has staying power – consumers are still choosing telehealth and virtual care to meet their...
Consumer Health Informatics
Patients prefer in-person meetings with their healthcare providers (HCP) rather than virtual and they value access to care but often...
The consumer-health sector is at the center of efforts to control the current COVID-19 pandemic, which has already had sweeping...
Artificial intelligence (AI) is already being used in health care. AI can look for patterns in medical images to help...
Digital health tools can be more effective when health system leaders design offerings around consumer feedback. As one interviewee noted,...
Data collectionWe utilized the popular community question answering, “Yahoo! Answers L6” dataset18. The dataset is made available by Yahoo! Research...