Postdoctoral Research Fellow, Human Factors and Resilience Research Stream job with MACQUARIE UNIVERSITY – SYDNEY AUSTRALIA

  • Salary Package: From $76,173 – $102,570 pro-rated (Level A) p.a., plus 17% employer’s superannuation and annual leave loading.
  • Appointment type: Part-time 0.5 FTE (17.5 hours per week), fixed-term for 2 years
  • Macquarie University (North Ryde) location

The Role

The demand for urgent hospital care is increasing in Australia and internationally, placing prolonged strain on acute care services provided by Emergency Departments (EDs).

Siloed efforts have not worked and a new, integrated system-level approach to ED care that incorporates evidence-based human factors principles, and a patient-focused collaborative co-design process, is needed.

Consumer experiences and outcomes from ED visits are not homogeneous: in NSW EDs, consumers who are older, have a disability, present with a mental health condition, are Indigenous, or come from culturally and linguistically diverse (CALD) backgrounds, spend longer than average in the ED and have worse outcomes. For example, Indigenous people continue to present to ED 2.5 times more than other Australians. Indigenous people ‘do not wait’ to be seen at a higher rate than non-Indigenous Australians.

It is critical that Indigenous people presenting to ED feel safe enough to stay until they have a treatment plan. In this large-scale project, we will work with a diverse group of consumers, including Indigenous people in Western Sydney, to understand their needs and to co-design new models of care that reduce excess length of stay and improve the care outcomes and experience for these groups. Co-designing ED care will increase the number of patients reporting they received culturally safe care and reduce hospital waiting times, and improve the transfer of patients from ED to wards. Through better communication and integration with primary care, this project could reduce re-presentations and increase patient satisfaction.

We are seeking an Indigenous Postdoctoral Research Fellow with strong qualitative research skills and a background in healthcare. You will contribute to all qualitative aspects of the research, preparing ethics applications, developing focus group/interview templates, recruiting expert stakeholders to focus groups, designing and running semi-structured interviews, analysing the findings, developing evidence statements and writing up the results for dissemination. You will work with communities to design and implement the focus groups and analyse the resulting data.

About You

We are seeking an Indigenous researcher who has completed, or is working towards, a PhD or research Masters (MPhil/MRes) with an interest and commitment to Indigenous health and experience in conducting qualitative research.

About Us

The Australian Institute of Health Innovation (AIHI) is an internationally leading health services research facility. AIHI is located at the North Ryde Campus of Macquarie University and brings together four well-known, leading and highly successful research centres that work in the separate but related areas of complexity science, implementation science, health informatics, health outcomes, human factors and health system design, health economics, and health systems and safety. AIHI is a multidisciplinary environment and operates with a philosophy of teamwork and mutual professional support and respect. We have a strong environment for excellent scholarship, research activities and output.

The position is in the Human Factors and Resilience Research Stream, led by Associate Professor Robyn Clay-Williams located in the Centre for Healthcare Resilience and Implementation Science (CHRIS) at AIHI. The successful applicant will be supported by a multidisciplinary team across Macquarie University, including Dr Leanne Holt from the Department of Indigenous Studies and Walanga Muru.

To Apply

To be considered for this position apply online by submitting your CV and a separate cover letter (of no more than 3 pages) that demonstrates how you meet the following selection criteria:


  • Indigenous person with a demonstrated knowledge of Indigenous values, connections and knowledges that will contribute to an Indigenous standpoint. Indigenousity is a genuine occupational qualification and authorised by Section 14(d) of the Anti-Discrimination Act 1977.
  • PhD or MPhil/MRes (or close to completion) in Indigenous health, public health or a related discipline.
  • Experience within public health, Indigenous health research or medical research, or in health or social care environments.
  • Experience in conducting qualitative research studies, including the use of Indigenous research methodologies and methods.
  • Ability to effectively communicate and work with Indigenous communities and community-controlled organisations.
  • Excellent written and verbal communication skills with an ability to prepare reports and publications in peer-reviewed journals.
  • Computer skills including MS Office, research and database management and research software (such as EndNote) and qualitative analysis tools (such as NVivo).


  • Experience working with healthcare stakeholders, including clinicians.
  • Experience working with, or connections with, Indigenous communities and community-controlled organisations in Western Sydney.

Note: This position requires you to comply with occupational screening, assessment and vaccinations in line with Macquarie University health requirements. You may also have to satisfy Macquarie University that you meet all background checks (including criminal record and qualification checks).

Specific Role Enquiries: Associate Professor Robyn Clay-Williams, Centre for Healthcare Resilience and Implementation Science, Australian Institute of Health Innovation at [email protected]

Recruitment Enquiries: Jasmine Xia, HR Assistant at [email protected]

Applications Close: Monday 18 July 2022 at 11:55 pm AEDT

Macquarie University is committed to Equity, Diversity and Inclusion.


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